Analyze feedback and send a message on Mattermost

Say goodbye to unnoticed negative feedback!

This automation analyzes the sentiment of user feedback and sends alerts to a Mattermost channel when responses are negative — helping your team act fast and improve user experience.

Perfect for product managers, HR teams, or anyone tracking customer or employee sentiment.

What it does:

📝 Triggers when a user submits feedback via Typeform
🧠 Uses Google Cloud Natural Language to analyze sentiment
⚖️ Filters out negative responses using a conditional check
💬 Sends alerts to Mattermost when sentiment is negative
🔄 Optional: Log results to Google Sheets, Airtable, or a database

✅ Easily adaptable for Tweets, employee surveys, or app reviews

Need help setting it up? We offer full configuration and testing for a one-time fee.