Modular and Customizable AI-Powered Email Routing & Text Classifier for E-Commerce

Say goodbye to messy inbox routing!

This automation instantly handles every contact form submission with smart AI-powered classification — routing messages to the right team and logging every detail in Google Sheets, without lifting a finger.

No more guessing who should respond or digging through emails. Whether you're running customer support, sales, or product inquiries, this tool ensures every message reaches the right person fast.

What it does:

📝 Monitors new contact form submissions

🧠 Uses GPT-4 to classify messages by type (quote, order, support, etc.)

📤 Sends each message to the right department via email

📊 Logs all form data and classification results to Google Sheets

⚙️ Includes category fallback to "Other" for unmatched cases

✅ Setup guide & importable automation included

Need help setting it up? We offer full configuration and testing for a one-time fee.