AWS Comprehend Feedback Analysis to Mattermost

Turn user feedback into actionable insights — with automatic sentiment alerts in Mattermost!

This automation analyzes sentiment in real-time when users submit feedback and instantly notifies your team on Mattermost if a negative sentiment is detected. It’s a powerful tool for product managers, HR teams, or anyone tracking user satisfaction.

You can also adapt this workflow to analyze Tweets or store sentiment results in a database, Google Sheet, or Airtable — all with no code.

What it does:

📝 Triggers when a user submits a form via Typeform

🧠 Uses AWS Comprehend to analyze the sentiment of the feedback

❗ Checks if the sentiment is negative using an IF condition

📢 Posts an alert in Mattermost if the sentiment is negative

🔁 Optional: Add a NoOp node or replace Mattermost with your own destination (e.g., database, Airtable, Sheets)

🔄 Customizable: Swap Typeform for Twitter to analyze social media feedback

✅ Setup guide & importable automation included

Need help setting it up? We offer full configuration and testing for a one-time fee.