Automate Multi-Channel Customer Support with Gmail, Telegram, and GPT AI

Say goodbye to slow, inconsistent customer support!

This intelligent AI-powered workflow connects Gmail and Telegram to deliver instant, helpful, and context-aware responses — 24/7. From order tracking to appointment inquiries, it automates support while seamlessly escalating complex cases to your team.

Perfect for small businesses, startups, e-commerce stores, SaaS teams, and agencies managing high volumes of customer communication.

What it does:

📬 Monitors Gmail and Telegram for new customer messages

🧠 Uses GPT-4o-mini to understand questions and generate brand-aligned replies

📚 Retrieves accurate answers from a custom Google Sheets knowledge base

🔄 Maintains chat history for consistent, contextual conversations

🚨 Automatically escalates issues when needed and logs them in a tracker

📊 Logs all conversations in an interaction sheet for analytics and optimization

✅ Marks emails as read and organizes support threads for easy tracking

Need help setting it up? We offer full configuration and testing for a one-time fee.