AI Customer Service on WhatsApp with GPT-4o-mini & Gmail

Say goodbye to manual replies on WhatsApp!

This automation turns your WhatsApp inbox into an AI-powered customer service assistant — automatically answering product or service questions using OpenAI and n8n's AI Agent. It’s perfect for small businesses, customer service teams, or WhatsApp admins who want to save time and deliver instant replies — without the fatigue of replying one-by-one.

No more typing the same answers over and over — just smart, automated replies tailored to your business.

What it does:

💬 Listens for incoming WhatsApp messages via webhook
🤖 Uses an AI Agent powered by OpenAI to generate business-specific replies
📚 Includes your product/service knowledge base for context-aware responses
❌ Handles fallback replies when messages aren’t valid or are incomplete
📨 Sends success/failure notifications to your Gmail inbox automatically

✅ Works out-of-the-box for product inquiries, support questions, or business info
✅ Easily customizable for your services, tone, and messaging style

Need help setting it up? We offer full configuration and testing for a one-time fee.