XALON Toolsβ’
AI-Powered Ticket Categorization with Typeform & Google Sheets
AI-Powered Ticket Categorization with Typeform & Google Sheets
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Say goodbye to chaotic support inboxes!
This automation intelligently classifies incoming tickets, analyzes customer sentiment, and delivers real-time reports β all without manual sorting. Whether you're scaling a startup or running a busy support team, this workflow gives you total control and insight into your customer support operations.
What it does:
π₯ Categorizes support tickets into Billing, Bugs, Features, How-To, and Complaints
π§ Analyzes sentiment (Positive, Neutral, Negative) to prioritize responses
π Generates real-time analytics on ticket types and team workload
π Stores all ticket data in organized, searchable Google Sheets
π¬ Sends regular email reports with trends and actionable insights
β Setup guide & importable automation included
Need help setting it up? We offer full configuration and testing for a one-time fee.
