TrustPilot SaaS Product Review Tracker with Bright Data & OpenAI

Say goodbye to manual review tracking!

This automation extracts, summarizes, and analyzes TrustPilot reviews for SaaS products — helping teams uncover sentiment trends, feature feedback, and customer insights at scale. It bypasses bot protection, turns messy review content into structured data, and delivers everything straight to your sheets, inbox, or alerts.

Perfect for product managers, SaaS growth teams, CX analysts, and executives.

What it does:

🔍 Scrapes TrustPilot reviews using Bright Data Web Unlocker

🧠 Uses GPT-4o to extract sentiment, ratings, product names, and key themes

📝 Summarizes insights for fast decision-making

📊 Appends structured reviews and summaries to Google Sheets

📦 Saves raw/processed data locally and sends webhook alerts

🛠️ Fully customizable: loop across products, extract feature mentions, tweak tone and format

✅ Complete setup guide included — from API keys to file paths and data outputs

Need help setting it up? We offer full configuration and testing for a one-time fee.