Manage WhatsApp Chats Centrally on Slack

Say goodbye to switching between WhatsApp and Slack!

This automation creates a seamless, two-way bridge between WhatsApp and Slack — perfect for support teams and customer-facing roles. It captures every incoming message on WhatsApp, routes it to a private Slack channel, and lets your team reply directly from Slack — including text, images, audio, and documents.

Whether you're supporting clients or managing inquiries, this tool helps you centralize communication and collaborate without missing a beat.

What it does:

📲 Listens for incoming WhatsApp messages via webhook
🔒 Creates a private Slack channel (if one doesn’t exist) using the sender’s number
📎 Routes messages based on type:
  • Text → Sent directly to Slack
  • Media (image/audio/doc) → Downloaded securely → Uploaded to Slack
💬 Sends Slack replies back to WhatsApp
  • Text → Routed using channel name → Sent via WhatsApp
  • Media → Downloaded from Slack → Sent via WhatsApp Cloud API

Key integrations:

🔗 WhatsApp Cloud API (for messaging and media)
💼 Slack API (for channels, messages, and file uploads)
🌐 HTTP Request node (for secure media handling)

✅ Setup guide & importable automation included

Perfect for:
Customer support, client engagement, or any team using WhatsApp externally and Slack internally.

Need help setting up WhatsApp Cloud API or Slack permissions? We offer full configuration and testing for a one-time fee.