Wix Chat Auto-Responder with OpenAI GPT and Email Fallback

Say goodbye to unanswered chats on your website!

This automation connects Wix Chat with OpenAI to deliver smart, human-like responses — but only when no team member has replied recently. It ensures your customers feel heard while keeping control in your hands.

Perfect for solopreneurs, agencies, or lean support teams who want automation with a safety net.

What it does:

💬 Integrates Wix Chat with OpenAI via n8n

🧠 Auto-generates intelligent replies using GPT-4

🧍‍♂️ Detects if the visitor is a logged-in member or anonymous

📬 Sends optional email alerts when AI shouldn’t respond

⏱️ Only replies if no human has answered in the last 12 hours

✂️ Automatically splits long replies to meet Wix API limits

🧱 Modular & customizable — extend to Slack, SMS, CRM & more

✅ Setup guide & importable automation included

Need help setting it up? We offer full configuration and testing for a one-time fee.