XALON Tools™
Assign requests using AI and send reminders based on NocoDB Kanban board status
Assign requests using AI and send reminders based on NocoDB Kanban board status
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Say goodbye to messy incident tracking and client follow-ups!
This automation acts as a lightweight incident management system powered by a free Kanban board and extended through n8n — keeping both developers and clients in the loop with automated notifications and SLA-friendly workflows.
Ideal for support project managers handling time-sensitive client requests, especially under SLA-style agreements.
What it does:
📝 Collects incident details via a form submission
🧠 Uses AI to analyze incident definitions and refine priority
📦 Logs the incident into NocoDB (Kanban-style board)
⏱ Triggers regular status checks based on schedule
📧 Sends alerts if tasks are delayed or not picked up
💬 Notifies both the client and the responsible developer via email or Slack
✅ Importable automation and setup guide included
Need help adapting incident naming or logic? We offer full setup and customization support for a one-time fee.
