Build An IT Support Assistant Chatbot Leveraging Existing Support Portal

🤖 Build a smarter support chatbot — no vector database required!

This automation powers your AI support agents by tapping directly into your existing help center search API — no need to index or maintain vector stores. It's a simple, scalable way to implement Retrieval-Augmented Generation (RAG) using your current knowledge base.

Perfect for support teams, chatbot developers, and automation pros who want efficient AI-powered support without the complexity of duplicating data.

What it does:

💬 Connects an AI chatbot to a support search API via custom tool
🔍 Fetches real-time results from your existing help center (no vector store needed)
📄 Formats search results into helpful, accurate responses
🧩 Easily customizable to work with any support portal API
⚙️ Supports tool/function-calling LLMs like GPT-4o

✅ Setup guide & importable automation included
⚠️ Disclaimer: Demo uses AcuityScheduling’s help site for educational purposes only (not affiliated or endorsed)

Need help setting it up? We offer full configuration and testing for a one-time fee.